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Distance Selling Agreement
DISTANCE SALES AGREEMENTARTICLE 1 - PARTIESThis Agreement has been signed between the following parties under the terms and conditions stated below:1.1- SELLER:
Title: Ashley Joy Cosmetics Trading and Industry Inc.
Address: Ayazağa Mh. Mimar Sinan Sk. Seba Office Boulevard A Block D:1 – Istanbul – Sarıyer
Phone:
E-mail: info@ashleyjoy.com.tr
(Hereinafter referred to as the “SELLER” in the contract.)1.2- BUYER:
Name/Surname/Title:
Address:
Phone:
E-mail:
TC ID:
(Hereinafter referred to as the “BUYER” in the contract.)ARTICLE 2 - SUBJECTThe subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Distance Contracts Regulation regarding the sale and delivery of the product specified below, which the BUYER has ordered electronically from the www.ashleyjoy.com.tr website.ARTICLE 3 - SUBJECT OF THE CONTRACTED PRODUCTThe type, quantity, brand/model, color, sales price, payment method, and delivery address of the product/products are as specified on the www.ashleyjoy.com.tr website and confirmed by the BUYER.Delivery address:
Total paid amount:ARTICLE 4 - GENERAL PROVISIONS4.1- The BUYER declares that he/she has read and understood the basic characteristics of the product, sales price, and payment method, as well as the delivery information, stated on the www.ashleyjoy.com.tr website, and has provided the necessary confirmation electronically.
4.2- The product/products subject to the contract shall be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the period specified in the preliminary information on the website, not exceeding 30 (thirty) days from the date of receipt of the order by the SELLER, depending on the distance of the BUYER’s place of residence.
4.3- If the product/products subject to the contract will be delivered to a person/institution other than the BUYER, the SELLER shall not be held responsible if the person/institution at the delivery address does not accept the delivery. Delays in delivery due to reasons originating from the BUYER do not make the SELLER responsible.
4.4- The SELLER is responsible for delivering the product subject to the contract in sound, complete, compliant with the specified qualifications in the order, and, if any, with warranty documents and user manuals.
4.5- For the delivery of the product, it is necessary that the signed or electronically approved copy of this contract is sent to the SELLER and the payment is made by the BUYER in the payment method preferred by the BUYER. If the product price is not paid for any reason or canceled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.
4.6- If the BUYER’s credit card is used by unauthorized persons in a manner not caused by the BUYER after the delivery of the product, the BUYER must return the product to the SELLER within 3 (three) days upon the notification of the relevant bank or financial institution to the SELLER. In this case, shipping expenses belong to the BUYER.
4.7- In orders where payment is made via bank transfer or EFT, the date the order is processed by the SELLER is the date the payment is received by the SELLER’s bank account. The BUYER accepts that the SELLER will cancel the order if the payment is not completed within 7 (seven) days.
4.8- If the SELLER cannot deliver the product subject to the contract within the agreed period due to extraordinary circumstances such as force majeure or interruption of transportation, the SELLER shall notify the BUYER. In this case, the BUYER may cancel the order, request the delivery of a similar product, and/or postpone the delivery until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded to the BUYER within 10 (ten) days.
4.9- Defective or faulty products sold with a warranty certificate can be sent to the SELLER for necessary repairs within the warranty conditions, and the shipping costs will be covered by the SELLER.ARTICLE 5 - RIGHT OF WITHDRAWALThe BUYER has the right to withdraw from the contract within 14 days from the delivery of the product to himself/herself or the person/institution at the specified address. In order to exercise the right of withdrawal, it is necessary to notify the SELLER via fax, email, or telephone as specified on the internet site of the SELLER. Otherwise, the SELLER has the right not to accept returns. It is a condition for the use of this right that the product returned is not used within the scope of Article 6. Upon exercising this right, it is mandatory to return all documents and materials sent to the BUYER, such as the cargo delivery receipt indicating that the product delivered to the third party or the BUYER has been sent to the SELLER, the original invoice, waybill, product packaging, within 14 days following the receipt of these documents, the SELLER examines the product and checks whether the return conditions are met. If the return is approved, the product price is refunded to the BUYER within 10 (ten) days in the same payment method as it was paid. If the original invoice is not sent, VAT and other legal obligations cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.ARTICLE 6 - PRODUCTS NOT ELIGIBLE FOR RIGHT OF WITHDRAWALProducts that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or have passed their expiration date are not eligible for the right of withdrawal. The right of withdrawal for the following products is subject to the condition that the product packaging is unopened, undamaged, and the product is unused.Portable Computers (No returns will be accepted after the original operating system is installed.)
All kinds of software and programs
DVDs, VCDs, CDs, and cassettes
Computer and stationery consumables (toner, cartridge, ribbon, etc.)
All kinds of cosmetic products
Telephone prepaid orders
Food products
ARTICLE 7 - AUTHORIZED COURTIn case of disputes arising from the implementation of this contract, Consumer Arbitration Committees announced by the Ministry of Industry and Trade up to the declared value or Consumer Courts at the residence of the BUYER or SELLER are authorized.By placing the order, the BUYER acknowledges, accepts, and confirms that all terms of this agreement have been read and agreed to.SELLERASHLEY JOY COSMETICS TRADE AND INDUSTRY CO.BUYER.
Title: Ashley Joy Cosmetics Trading and Industry Inc.
Address: Ayazağa Mh. Mimar Sinan Sk. Seba Office Boulevard A Block D:1 – Istanbul – Sarıyer
Phone:
E-mail: info@ashleyjoy.com.tr
(Hereinafter referred to as the “SELLER” in the contract.)1.2- BUYER:
Name/Surname/Title:
Address:
Phone:
E-mail:
TC ID:
(Hereinafter referred to as the “BUYER” in the contract.)ARTICLE 2 - SUBJECTThe subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Distance Contracts Regulation regarding the sale and delivery of the product specified below, which the BUYER has ordered electronically from the www.ashleyjoy.com.tr website.ARTICLE 3 - SUBJECT OF THE CONTRACTED PRODUCTThe type, quantity, brand/model, color, sales price, payment method, and delivery address of the product/products are as specified on the www.ashleyjoy.com.tr website and confirmed by the BUYER.Delivery address:
Total paid amount:ARTICLE 4 - GENERAL PROVISIONS4.1- The BUYER declares that he/she has read and understood the basic characteristics of the product, sales price, and payment method, as well as the delivery information, stated on the www.ashleyjoy.com.tr website, and has provided the necessary confirmation electronically.
4.2- The product/products subject to the contract shall be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the period specified in the preliminary information on the website, not exceeding 30 (thirty) days from the date of receipt of the order by the SELLER, depending on the distance of the BUYER’s place of residence.
4.3- If the product/products subject to the contract will be delivered to a person/institution other than the BUYER, the SELLER shall not be held responsible if the person/institution at the delivery address does not accept the delivery. Delays in delivery due to reasons originating from the BUYER do not make the SELLER responsible.
4.4- The SELLER is responsible for delivering the product subject to the contract in sound, complete, compliant with the specified qualifications in the order, and, if any, with warranty documents and user manuals.
4.5- For the delivery of the product, it is necessary that the signed or electronically approved copy of this contract is sent to the SELLER and the payment is made by the BUYER in the payment method preferred by the BUYER. If the product price is not paid for any reason or canceled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.
4.6- If the BUYER’s credit card is used by unauthorized persons in a manner not caused by the BUYER after the delivery of the product, the BUYER must return the product to the SELLER within 3 (three) days upon the notification of the relevant bank or financial institution to the SELLER. In this case, shipping expenses belong to the BUYER.
4.7- In orders where payment is made via bank transfer or EFT, the date the order is processed by the SELLER is the date the payment is received by the SELLER’s bank account. The BUYER accepts that the SELLER will cancel the order if the payment is not completed within 7 (seven) days.
4.8- If the SELLER cannot deliver the product subject to the contract within the agreed period due to extraordinary circumstances such as force majeure or interruption of transportation, the SELLER shall notify the BUYER. In this case, the BUYER may cancel the order, request the delivery of a similar product, and/or postpone the delivery until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded to the BUYER within 10 (ten) days.
4.9- Defective or faulty products sold with a warranty certificate can be sent to the SELLER for necessary repairs within the warranty conditions, and the shipping costs will be covered by the SELLER.ARTICLE 5 - RIGHT OF WITHDRAWALThe BUYER has the right to withdraw from the contract within 14 days from the delivery of the product to himself/herself or the person/institution at the specified address. In order to exercise the right of withdrawal, it is necessary to notify the SELLER via fax, email, or telephone as specified on the internet site of the SELLER. Otherwise, the SELLER has the right not to accept returns. It is a condition for the use of this right that the product returned is not used within the scope of Article 6. Upon exercising this right, it is mandatory to return all documents and materials sent to the BUYER, such as the cargo delivery receipt indicating that the product delivered to the third party or the BUYER has been sent to the SELLER, the original invoice, waybill, product packaging, within 14 days following the receipt of these documents, the SELLER examines the product and checks whether the return conditions are met. If the return is approved, the product price is refunded to the BUYER within 10 (ten) days in the same payment method as it was paid. If the original invoice is not sent, VAT and other legal obligations cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.ARTICLE 6 - PRODUCTS NOT ELIGIBLE FOR RIGHT OF WITHDRAWALProducts that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or have passed their expiration date are not eligible for the right of withdrawal. The right of withdrawal for the following products is subject to the condition that the product packaging is unopened, undamaged, and the product is unused.Portable Computers (No returns will be accepted after the original operating system is installed.)
All kinds of software and programs
DVDs, VCDs, CDs, and cassettes
Computer and stationery consumables (toner, cartridge, ribbon, etc.)
All kinds of cosmetic products
Telephone prepaid orders
Food products
ARTICLE 7 - AUTHORIZED COURTIn case of disputes arising from the implementation of this contract, Consumer Arbitration Committees announced by the Ministry of Industry and Trade up to the declared value or Consumer Courts at the residence of the BUYER or SELLER are authorized.By placing the order, the BUYER acknowledges, accepts, and confirms that all terms of this agreement have been read and agreed to.SELLERASHLEY JOY COSMETICS TRADE AND INDUSTRY CO.BUYER.
Ashley Joy's story begins with Aslı Şen, the creator of your brand, looking for a care product for her own hair. Realizing that processed hair loses its naturalness, health and shine over time, Şen tries many products to prevent this, but cannot get the results he wants.
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